Category Archives: Success Stories

NPI/GPI Franchise Award Winners

NPI/GPI Franchise Owners Win Big at 2016 Annual Conference

Thirty-eight awards were given to top performers.
National Property Inspections, Inc., parent company of National Property Inspections in the United States and Global Property Inspections in Canada, gave awards to 38 franchise owners who are top performers in five categories: the Platinum Award, the President’s Club, the Pinnacle Award, the Pacesetter Award and the Rising Star Award. In addition franchise owners Bob McDonough, Atlanta, and Steve Anderson, Arizona, were both named NPI/GPI Franchise of the Year.

The awards banquet was held during the 2016 NPI/GPI Annual Conference in downtown Omaha, Nebraska, Nov. 11 and 12. Franchisees from across the United States and Canada attended, as well as their spouses and employees.

The Platinum, President’s Club, Pinnacle and Pacesetter awards are based on three main criteria:
1. Reported earnings and percentage of growth from the previous year
2. Size and location of franchise market
3. Length of time the franchise has been in operation

The Rising Star Award is given to franchise owners that are new to the franchise and have significantly increased their business in the short amount of time they’ve been with NPI.

“We have outstanding franchisees, and these awards are our way of recognizing our top performers in various markets,” said Roland Bates, president of National Property Inspections, Inc. “Our franchisees did more business collectively this year than any year in the past. They have worked extremely hard to build their businesses, and every award winner is most deserving of their award.”

NPI franchise owners Eldon Holliday, Olive Branch, Mississippi; Mark and Trasi Crowley, Bettendorf, Iowa; and Patrick Riley, Savannah, Georgia, were recipients of the NPI Platinum Award.

Several franchise owners received the NPI/GPI President’s Club Award: Jim and Susan Giuffre, Ocean Isle Beach, North Carolina; Wes and Crystal Grant, Indian Trail, North Carolina; Ron Schenck, Kennewick, Washington; Andy Smith and Daryle Wilken, Omaha, Nebraska; Rodney Twyford, San Antonio, Texas; Matt Tracy, Doylestown, Pennsylvania; Stephan Quigley, Forest Hill, Maryland; Tom and Carrie Trotter, Troy, Ohio; Andy Hasler, Camarillo, California; John and Chris Nelson, Manassas, Virginia; and Brian Tesch, Pueblo, Colorado.

Recipients of the NPI/GPI Pinnacle Award were the following franchise owners: Jason Bancroft, Gilbertsville, Pennsylvania; Lawrence and Kathy Englehart, Dartmouth, Nova Scotia; Sean and Westley Green, Flower Mound, Texas; Tony Marino, St. Petersburg, Florida; Doug Versaw and Margaret Herrera, Golden, Colorado; Tim Williams, Lynn Haven, Florida; David Perrin, Roanoke, Virginia; Ed Lannon, Miramar Beach, Florida; Terry Haynie, Indian Springs, Ohio; George Gould, St. Charles, Missouri; Ron and Kate Griffith, Clinton, Connecticut; Chris Marshall, Doylestown, Pennsylvania; Greg Eckert, Amelia, Ohio; Brian Nygaard, St. Cloud, Minnesota; Stephen Fotiades, Cheyenne, Wyoming; Mike Tebeau, Frederick, Maryland; Alan Stark, Salt Lake City, Utah; Brent Sostrom, Sacramento, Califonia; Joe Nanni, Raleigh, North Carolina; Steve Thomas, Newport News, Virginia; and Max Cheang, Atlanta, Georgia.

Jim Vaughn, Cape Coral, Florida, was the winner of the NPI Pacesetter Award.

Nathan Spaulding, Jacksonville, Florida, was the winner of the NPI Rising Star Award.

National Property Inspections, Inc., wishes to commend all of its 2016 award winners. “These franchise owners have worked tremendously hard for many years, and every one of them deserves their award,” Bates said, “We at NPI and GPI truly appreciate their dedication, ambition and hard work. I offer my sincerest congratulations to all of them.”

To learn more about an NPI or GPI franchise opportunity in your area, click one of the links below:

Firelands Association of Realtors Names NPI Franchise Owner Joe Rudolph Affiliate of the Year

Joe and Laura Rudolph

Joe and Laura Rudolph, NPI franchisees win Affiliate of the Year Award. Marblehead, Ohio

National Property Inspections, Inc., parent company of National Property Inspections in the United States and Global Property Inspections in Canada, is pleased to congratulate NPI franchise owner Joe Rudolph for being named 2016’s Affiliate of the Year by the Fireland’s Association of Realtors. The award is voted on by a board of the top 10 Realtors and Brokers in the association and the vote was unanimous.

“Laura and I were asked to attend the Fireland’s Association of Realtors Awards Dinner last night. Unknowing to us, we were presented with “Affiliate of the Year” award. This is a great honor and tremendous recognition after being a member of the organization for only one year.” Rudolph said. “Laura and I feel we could have not received this honor without the help, guidance and resources of the home office. We want to extend our thanks for the support everyone in Omaha has provided us to make this possible.”

Rudolph, whose background is in air quality and environmental instrumentation started his franchise a little over a year ago. While he didn’t have experience in construction he did have an understanding of it. He credits NPI’s comprehensive training program and ongoing training to helping him achieve great success with his business.

“I’m so proud of the success Joe has had in the short amount of time he’s been with NPI,” said Roland Bates, president and founder of National Property Inspections, Inc. “He is dedicated to putting in the work and following our marketing plan. He has proven that our franchise system works well, and helps entrepreneurs succeed.”

“We have worked very hard for many years to make our franchise one of the best,” Bates said. “Because we are dedicated to our franchisees and helping them succeed, we have high franchisee satisfaction, and that has opened doors for us. We are well-known and respected in our industry, and I am convinced that’s because we live up to our motto and operate with honesty, integrity and professionalism in everything we do.”

 

To learn more about an NPI or GPI franchise opportunity in your area, click one of the links below:

NPI/GPI Prepares to Celebrate 30 Years by Remembering First Franchisee

By Roland Bates, President, NPI/GPI

Roland Bates, president and founder of National Property Inspections, Inc.

Roland Bates, president and founder of National Property Inspections, Inc.

It will soon be 30 years since I sold the first NPI franchise. I am pleased to say that franchisee, Clyde Yost, is still with us. The first franchise is certainly the hardest one to sell. You are selling your idea, and at that point, no one other than you has any reason to believe that your idea and business plan can be duplicated.

If you walk into the National Property Inspections, Inc., corporate office today, it is well-decorated, has nice furnishings, provides a professional training room, and has all the amenities we need to operate our business. We are successful, and our office shows that. Let’s turn back the clock 30 years:

Back in 1987, I had rented a small office and purchased a few furnishings. To describe the office as “Spartan frugality” would have been generous, indeed. When Clyde Yost first visited, I think I was sitting at a folding card table. For sure, I was sitting with a small electric typewriter and typing book because I was teaching myself how to type. That paid off because now I can type most three- and four-letter words without looking at the keyboard.

After Clyde and I visited about how I’d been doing inspections myself and thought the property inspection business was poised to take off, I told him I wanted to franchise it. I explained how the franchise would work, how I hoped to help him and others build an NPI business.

Clyde naturally asked, “How many franchisees do you currently have?” To which I replied, “You and two others will make three.” Clyde has a good sense of humor and thought that was sort of funny.

Clyde Yost, NPI's first franchisee, remains a franchise owner in Kansas City, Missouri.

Clyde Yost, NPI’s first franchisee, remains a franchise owner in Kansas City, Missouri.

Clyde believed in the NPI concept and became our first franchisee. Without sounding maudlin, Clyde had worked hard for his money, and I felt more than obligated to make this company successful for him, if not for myself. To this day, I try to keep all of our franchisees in mind, and I feel indebted to all of them. But I’ll admit that many of the business decisions I have made over the years I have made with Clyde and our very first meeting in mind.

Maybe there would have been an NPI without Clyde, but it certainly wouldn’t be the same. Clyde, my friend, thank you for believing in me and for everything you have done for NPI.

We have franchises available in your area. To learn more about an NPI or GPI franchise opportunity, click one of the links below:

National Property Inspections, Inc., Named in Two CNBC.com Articles

Eldon "Scooter" Holliday

Eldon “Scooter” Holliday

National Property Inspections, Inc., parent company of National Property Inspections in the United States and Global Property Inspections in Canada, is pleased to congratulate NPI franchise owner Eldon Holliday for being named one of America’s Star Franchisees 2016. The list, compiled by CNBC.com in conjunction with research partner Franchise Business Review, evaluated nearly 30,000 franchise owners across the United States seeking one star franchisee in each state. Although Holliday lives in Olive Branch, Mississippi, his territory crosses the border into Memphis, and he was selected as the Tennessee star franchisee.

“I am honored to be recognized by CNBC.com,” Holliday said. “I’ve worked hard to build my NPI franchise, and I’m grateful that I’ve had a strong company behind me. That support has made all the difference. I feel like NPI is dedicated to my success.”

Holliday, whose background is in automotive repair, started his franchise nine years ago. Although he has a mind for mechanical things, he didn’t have a background in construction. He credits NPI’s top-notch training program and ongoing training to helping him achieve great success with his business.

“Eldon is a fantastic franchisee,” said Roland Bates, president and founder of National Property Inspections, Inc. “He is one of our award-winning franchise owners because he consistently pushes himself and takes his business to the next level. He has proven that our franchise system works well, and helps entrepreneurs succeed.”

CNBC.com chose America’s Star Franchisees based on franchisee satisfaction and high regard for management, as well as the following franchisor criteria:

  • Strong proof of concept in multiple markets
  • Clean review of the franchise disclosure document
  • Solid financial performance and a good opportunity for franchisee return on investment

In addition to the news about Holliday’s selection, National Property Inspections, Inc., was named yesterday on CNBC.com’s list of “9 Low-cost Franchises That Can Make You Rich.”

“We have worked very hard for many years to make our franchise one of the best,” Bates said. Because we are dedicated to our franchisees and to helping them succeed, we have high franchisee satisfaction, and that has opened doors for us. We are well-known and respected in our industry, and I am convinced that’s because we live up to our motto and operate with honesty, integrity and professionalism in everything we do.”

To read the full article about America’s Star Franchisees 2016 and learn more about Holliday’s experience with NPI, please visit http://www.cnbc.com/2016/05/11/50-big-franchise-success-stories-americas-star-franchisees-2016.html.

To learn more about an NPI or GPI franchise opportunity in your area, click one of the links below:

5 Small-business Marketing Tips From a ‘Shark’

HerjavecIf you watch ABC’s “Shark Tank,” then you are likely familiar with Robert Herjavec. Born in eastern Europe, Herjavec and his family immigrated to Canada when he was a boy to escape communism in the former Yugoslavia (now Croatia). The son of a factory worker, Herjavec emerged from humble beginnings to build and sell several companies in the IT industry. Today, his company, Herjavec Group, is recognized as a global leader in information security services.

Like many small-business owners, Herjavec started with very little — and he didn’t have a business degree. But his is a success story that proves that determination, hard work and commitment pay off in the end. Now, besides running Herjavec Group, he helps small-business entrepreneurs and start-ups take their businesses to the next level on “Shark Tank.”

It’s no wonder, then, that entrepreneurs and small-business owners are interested in what they can learn from Herjavec. Recently, Entrepreneur sat down with him and asked for his top five small-business marketing tips:

  1. Target your customers on social media.
  2. Make selling online a key part of your business model.
  3. Make your website and marketing materials visually appealing.
  4. Market to your customers in ways they are receptive to.
  5. As your business grows, hire marketing assistance.

Click here to read the full article on Entrepreneur.com.

Best Business Advice From Our Franchise Owners

Are you considering investing in a home and commercial property inspection business? National Property Inspections and Global Property Inspections offer fantastic opportunities with a top-ranked franchisor. But don’t just listen to us — here’s some practical business advice and commentary from our franchise owners.

Vaughn_JimJim Vaughn, NPI Franchise Owner, Cape Coral, Florida
“With a franchise, you do not enter a new industry alone. You have technical support, technology support, world-class training and marketing, not to mention the tools, inspection software and commercial inspection leads. If I had gone the independent route, there is no way I would have been as successful as I am in my first year. No way!

“Joining NPI was my best business decision I have ever made in my entire life. The single biggest reason that I choose NPI over the other four or five home inspection franchises that I looked at can be expressed in one word: integrity. Every single thing that NPI said I would receive, gain, do, learn and experience has come true. There is not one instance where anything has gone sideways or turned bad. It hasn’t always been easy or unchallenging, but NPI has always stood by their word and come through.”

newhook_toddTodd Newhook, GPI Franchise Owner, Markham, Ontario
“I joined the GPI team approximately eight years ago. Owning a franchise allowed me to start my inspection business within a fairly short period of time. The benefits of owning a franchise are being able to utilize the marketing program, technical support and business support provided by the franchisor from the get-go. Another benefit of owning a franchise with GPI is the friendship and comradery with the team and other inspectors, and taking advantage of learning from the top-performing franchisees to help grow our business. GPI taught me to diversify my business with additional services and build the business to a point where I could bring on additional inspectors and run the franchise like a small business. We’re now a team of four and growing. We’re excited about the future with our friends at GPI!”

yost_clydeClyde Yost, NPI Franchise Owner, Kansas City, Missouri
“The inspection field has given me the opportunity so see the interior of homes and commercial buildings that are not open to the general public, meet interesting buyers, and become knowledgeable in various styles of construction.

“I chose the franchise route for starting my business because I had a lot of experience in large commercial projects but very little knowledge in residential properties. I was also looking for help in starting a new business and not being an employee. I have had a very good experience with NPI and look forward to the annual meetings.”

If you are ready to make your dream of owning a home and commercial property inspection business come true, National Property Inspections in the United States and Global Property Inspections in Canada have franchise opportunities available in your area. Contact Julie Erickson at 1.800.333.9807, Ext. 24, for information about our franchise opportunities.

NPI/GPI Franchise Owners Win Big at 2015 Annual Conference

NPI and GPI Pinnacle Award Winners

NPI and GPI Pinnacle Award Winners

National Property Inspections, Inc., parent company of National Property Inspections in the United States and Global Property Inspections in Canada, gave awards to 43 franchise owners who are top performers in five categories: the Platinum Award, the President’s Club, the Pinnacle Award, the Pacesetter Award and the Ambassador Award. In addition, four franchise owners were inducted into the NPI/GPI Hall of Fame.

The awards banquet was held during the 2015 NPI/GPI Annual Conference in downtown Omaha, Nebraska, Nov. 13 and 14. Franchisees from across the United States and Canada attended, as well as their spouses and employees.

The Platinum, President’s Club, Pinnacle and Pacesetter awards are based on three main criteria:

  1. Reported earnings and percentage of growth from the previous year
  2. Size and location of franchise market
  3. Length of time the franchise has been in operation

The Ambassador Award is given to franchise owners who have consistently demonstrated goodwill toward their fellow franchisees by offering field training, mentoring and business advice, and they have often helped recruit or onboard new franchise owners. Hall of Fame inductees have owned their franchises for 15 years or more, have won multiple NPI/GPI annual awards, and have demonstrated the highest level of ethics and integrity in their business dealings.

“We have outstanding franchisees, and these awards are our way of recognizing our top performers in various markets,” said Roland Bates, president of National Property Inspections, Inc. “Our franchisees did more business collectively this year than any year in the past. They have worked extremely hard to build their businesses, and every award winner is most deserving of their award.”

NPI franchise owners John Braddock, Castle Rock, Colorado, and Steve Anderson, Goodyear, Arizona, were recipients of the NPI Platinum Award.

NPI and GPI President's Club Award Winners

NPI and GPI President’s Club Award Winners

Several franchise owners received the NPI/GPI President’s Club Award: Rich Buhrman, Hedgesville, West Virginia; Eldon Holliday, Olive Branch, Mississippi; Gerry and Susan Millen, Regina, Saskatchewan; Ron Schenck, Kennewick, Washington; Rodney Twyford, San Antonio, Texas; David Riley, Savannah, Georgia; and Chris Marshall, Doylestown, Pennsylvania; Andy Hasler, Camarillo, California; Scott Cowan, Oakley, Utah; Greg Mathias, Lloydminster, Alberta; Cam Ralston, Grand Prairie, Alberta; Matt Tracy, Doylestown, Pennsylvania; Jim and Susan Giuffre, Ocean Isle Beach, North Carolina; Wes and Crystal Grant, Indian Trail, North Carolina; Ron and Kate Griffith, Clinton, Connecticut; and David Perrin, Roanoke, Virginia.

Recipients of the NPI/GPI Pinnacle Award were the following franchise owners: Jason Bancroft, Gilbertsville, Pennsylvania; Lawrence and Kathy Englehart, Dartmouth, Nova Scotia; Todd Newhook, Markham, Ontario; Tom and Carrie Trotter, Troy, Ohio; Doug Versaw and Margaret Herrera, Golden, Colorado; Tim Williams, Lynn Haven, Florida; John Nelson, Manassas, Virginia; Brett Freebody, Carle Place, New York; Mark and Trasi Crowley, Bettendorf, Iowa; Andy Smith and Daryle Wilken, Omaha, Nebraska; Terry Haynie, Indian Springs, Ohio; Stephan Quigley, Forest Hill, Maryland; Ed Lannon, Miramar Beach, Florida; Charlie Panellino, Smithtown, New York; George Gould, St. Charles, Missouri; Ron Pronchuk, London, Ontario; Tim Forest, Sylvan Lake, Alberta; Greg Eckert, Amelia, Ohio; Steve and Lynn Gregory, Floyd, Virginia; Pat Standefer, Richardson, Texas; and Chae Bybee, Sheridan, Wyoming.

Max Cheang, Cumming, Georgia, was the winner of the NPI Pacesetter Award.

The following NPI franchise owners won the Ambassador Award: Sean Green, Flower Mound, Texas; Tony Marino, St. Petersburg, Florida; and Pete Lauterer, Denver, North Carolina.

Four outstanding, longtime franchises were inducted into the NPI/GPI Hall of Fame this year: Robert and Heather Gould, St. Charles, Missouri; John Fast, Chattaroy, Washington; Tracy Murphy, Great Falls, Montana; and Thom Bowyer, Kentwood, Michigan.

National Property Inspections, Inc., wishes to commend all of its 2015 award winners. “These franchise owners have worked tremendously hard for many years, and every one of them deserves their award,” Bates said, “We at NPI and GPI truly appreciate their dedication, ambition and hard work. I offer my sincerest congratulations to all of them.”

Atlanta Franchise Owner Wins NPI/GPI Franchise of the Year

Franchise of the Year winner Bob McDonough and his team.

Franchise of the Year winner Bob McDonough and his team.

National Property Inspections, Inc., is pleased to announce that NPI franchise owner Bob McDonough of Atlanta is the winner of the NPI/GPI 2015 Franchise of the Year Award.

“Having started my inspection business with NPI in 2008, at the beginning of the real estate disaster, I am extremely proud of the accomplishments of my team and myself,” McDonough said. “It has been a lot of hard, but very enjoyable, work to build this business from the ground up in such a short period of time. I am especially gratified to have such a large group of highly respected Realtors referring my company to their clients. There is no better feeling in business than getting repeat referrals from people I respect. To be awarded Franchise of the Year in front of over 100 of my peers is icing on the cake!”

McDonough operates a multi-inspector company with office staff and also performs inspections himself. In addition to performing home inspections and commercial property inspections, McDonough has differentiated his business by providing mold inspections, radon testing, Phase I Environmental Assessments and winterization services to clients in the Atlanta area.

In addition to overall annual sales, number of inspection performed and percentage of sales growth over the previous year, the NPI/GPI Franchise of the Year award is based on several contributing factors:

  • Overall level of professionalism
  • Continuously striving to improve customer service and benefit customers by seeking additional training and increasing the knowledge base
  • Acting as a role model and mentor to other NPI and GPI franchise owners
  • Demonstrated willingness and desire to give back to the community
  • Positive feedback from customers

“The competition was tough,” said Roland Bates, president of NPI/GPI. “Most of our franchisees had a great year. Bob McDonough has been ambitious since he began his franchise in 2008. He was intent on building a larger business rather than a one-man show. He has worked tremendously hard to expand his territory and build a multi-inspector company, and he and his team have performed thousands of inspections this year. Bob and his inspectors always receive rave reviews from their clients. Bob has truly taken his franchise to a whole new level, and we are so extremely proud to have him as one of our franchise owners.”

Founded in 1987, National Property Inspections, Inc., is one of the oldest and most respected names in the home and commercial inspection business. We operate as National Property Inspections in the United States and as Global Property Inspections in Canada. NPI offers franchise opportunities throughout the United States and Canada to become a home and commercial building inspector. For information about franchising with NPI or GPI, visit http://www.npifranchise.com or http://www.gpifranchise.com.

New York Franchise Owner Is Enjoying the View From the Top

SansoneAfter more than 25 years as a property inspector, Tom Sansone of Rochester, New York, feels like he’s s scaled a mountain, and for the former Kodak employee, the view from the top is picture perfect.

Sansone spent nine years working for Kodak, during which time he developed a prototype for a Kodak color copier, when he purchased his National Property Inspections franchise in 1988. He felt like he was facing a mountain when he learned that many of his competitors were licensed engineers.

Sansone didn’t let that deter him, though. First, he took engineering courses at area colleges. Next, he offered to bring along a structural engineer if his clients felt they needed one. Today, his reputation and track record speak for themselves, and his business has grown steadily since those early days when Sansone was looking up at the peak. In fact, he is an NPI award winner for his successful efforts.

“I tell customers who ask that being an engineer doesn’t necessarily qualify someone to do a property inspection,” Sansone said. “More important are credentials, such as my membership in the American Society of Home Inspectors (ASHI). I explain that the thorough ASHI exams, the continuing education credits and other aspects of membership. I top off my sales approach by touting the many benefits that NPI offers, including the six-month warranty on mechanical systems and appliances.”

NPI’s numerous business benefits were what first attracted Sansone to purchase a franchise. I felt I received the best value for my money with NPI,” he said. Sansone then began the process of building his business by making contacts with the many Realtors in his area and friends who he knew might need his services.

One of his best marketing programs has been to deliver Christmas gifts to Realtors and attorneys who referred business during the previous year. When he’s out delivering the gifts, he restocks his brochure holders with the latest pieces he’s purchased, so his name stays top of mind for his customers. He also distributes free coffee mugs to customers who pass along referrals.

“After so many years in business, I have the reputation of being one of the most thorough inspectors in the area,” Sansone said. “I’m accurate, fair and honest — I don’t want to miss anything. I really strive to do the best quality inspection, and I’ve never had a complaint with the Fair Business Council, which is our version of the Better Business Bureau.”

In his spare time, Sansone has kept his structural and mechanical skills honed by remodeling investment homes he’s purchased.

His advice to new inspectors is, “You’ll get out of the business what you put into it if you consistently market your company. Quality service will allow  you to build your business.”

Taking a Risk Paid off Big for Florida Franchise Owner

marino_tonyTony Marino had worked at the same printing company for 25 years when the company shut down his division despite solid production numbers. From that point on, Marino decided to take a new career path: self-employment.

“If I was going to fall on my face,” he said, “it was going to be my own two feet I tripped over.” Marino had little experience running any kind of business. He and his wife, Donna, wanted to move to Florida. He also needed a flexible business that he could build while caring for Donna, who is fully disabled after a spinal operation when she was 19.

Marino started reading entrepreneurial books and focusing on home inspection, a career turn he thought might fit the bill. He contacted several franchises but focused on National Property Inspections after talking with Julie Erickson, director of franchise sales.

“She told me I could call any of the NPI franchisees,” Marino said. “I thought, ‘What? Any of them?’ That hit me hard. If a company can trust that any and all of their franchise owners will represent them well, I figured I was on to something.”

Marino called 10 or 15 franchisees, spent many hours on the phone with Julie and eventually selected NPI. The Marinos sold everything they owned, including the home of their dreams, ignored the repetitive voices of their friends telling them they were crazy, and moved to St. Petersburg, Florida, where they purchased available NPI territory on the Gulf Coast.

“We drove into town having never visited the area and said, ‘OK, we’re home,’” Marino said. Two months later, he flew to Omaha for two weeks of training with NPI. He completed ride-alongs with an NPI neighbor and started implementing the NPI marketing program.

“The rest is history,” Marino said. “It took me less than a year to equal the pay scale I had achieved in more than 26 years at my old job (and I was well-paid). Plus, no seven-day workweeks, no night shifts and best of all, no bosses.”

Marino implemented his business plan by focusing on four things that seemed to jump out at him time and time again when he was reading all those entrepreneurial books: “Be honest, have integrity, treat fsbase, focusing his marketing on reaching the more successful Realtors in his area — the ones who sell despite market fluctuations.

Marino won the NPI Pacesetter Award in 2006, less than three years after getting into the business. In 2014, he won the NPI Pinnacle Award, an award given to top-performing NPI franchise owners.

“That’s just the sauce on the pasta,” Marino said. “The reality is that at age 46 I took a chance on myself, stepped out of my comfort zone and became my own boss. I am now in control of my own destiny. You don’t know how great that is until you are there.”